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POST-EXPO Latin America 2013
16-17 April 2013 Brasília, Brazil

Full programme announced!

Conference programme

The conference will offer great opportunities for sharing best practices, hearing new ideas, discussing innovations and strategies that will help drive new business areas and activities for postal operators.


Day One Conference


Session 1 Theme:  Strategic Imperatives

  • The transformation of the POST from a bureaucratic public monopoly to a modern, commercially profitable and customer focused business. 
  • Reform of the postal sector 
  • Change leadership. 
  • Visions for the future of posts in Latin America
  • Strategic roles in economic development and social inclusion

Session 2 Theme: Business development in the region

  • Different business models, alternative networks, strategic partnerships
  • Regional focus  - visions for the future of posts in Latin America and the Caribbean
  • Market development – opportunities in the sector for collaboration, knowledge share and exchange of ideas and best practice
  • Emerging business challenges, key business measures

Session 3 Theme:  Insights from across the postal world

  • Global perspectives, trends and developments from around the postal world
  • Key drivers of change, perspectives on the mega trends – digital age, e-commerce
  • Lessons learnt from other transformation programmes
  • Opportunities and challenges of a liberalised market, regulatory issues

Session 4 Theme: Exploring and planning new strategic directions

  • Diversification for revenue generation, including financial services and e-government
  • Exploiting the integration of physical competencies with digital access
  • Leveraging business opportunities across e-commerce
  • Reinventing direct mail for a new generation

Day Two Conference


Session 1 Theme:  Harnessing benefits from new technologies

  • Managing the introduction of new technologies 
  • Effective change management for early realisation of benefits
  • Developing a culture of innovation
  • Innovative applications of emerging technologies

Session 2 Theme: Key technology platforms and enablers

  • Addressing and address management
  • Latest developments in automation and materials handling
  • Sequencing for mixed mail flows
  • Letters, flats and packets – automated sorting solutions

Session 3 Theme:  Re-engineering operations to deliver new business solutions

  • Delivering on e-commerce – response management, track and trace, customer access
  • Integrated logistics and transport networks for parcels and packets
  • Precision and secure delivery options for demanding consumers
  • Challenges of cross-border e-commerce operations and customer response
  • Modernising the retail network for the digital age
  • Leveraging other business opportunities across e-commerce
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